











Our prefered technology partner:
Hearing Aid Institute
725 1st Ave N
Great Falls, MT 59401
800-331-6009
406-727-7269
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The Hearing Herald
Published by:
HEARING AID INSTITUTE, INC.
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January - February - March - April Issue 2008
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Our patient spotlight for this issue is a real treat.
Mr. Chuck Zinner of Glasgow, MT has written his own story, which is very
professional. So, in his own words, here is Chuck's Story!
"July 11, 2006
Now that seems an odd date to be using when one knows
this is October in the year 2007. That date was a new awakening date for this person
and a long overdue one for saying "Thank You" to a company known as The Hearing
Aid Institute in Great Falls, MT. Perhaps a short history will clarify this
rather confusing opening. You see it's somewhat difficult to admit that one
just might have a hearing loss problem. Family and friends recognize it
but sometimes personal pride an be a deterring factor. With that said, let's proceed
to the facts.
A surprise home test was arranged for me and was courteously
performed by one of the company's hearing aid specialists. Needless to say, there was
protesting on my part. However, proof was provided that high pitch loss was a detrimental
factor and that could be corrected. True, it was. Is that all this hearing aid will do?
No, it is designed for multipurpose usage such as background noise elimination or
reduction, automatic telephone response, low battery warning and tinnitus (ringing,
buzzing, or whistling in the ear) among other things as provided by their booklet for
the "Rhapsody 400" hearing aid.
What if hearing aids need adjustments after delivery?
Personally I know of one person currently assigned to this northeastern area that is
accomodating, conscientious, and reliable. He has taken the time to study and
improve his knowledge of the equipment used in the testing of hearing aids as well
as the workings of the human ear. That is a fair showing of the word "determination."
Terry McIntosh, servicing and marketing consultant, has become
a personal friend. He is a person that isn't afraid to go the extra mile to be certain
a customer is accomodated and pleased with their purchase. Each and every person is
treated as an individual with needs that must be resolved; and will be to the utmost
of his ability.
Please bear with me a bit longer by allowing
cont. page 2
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cont. from page 1
me to introduce myself and my family. They're the ones
responsible for the original surprise visit by the hearing aid specialist.
Live began for me at an early age in Bozeman, MT.
My name is Charles Zinner. My wife was a newborn in Scobey, MT. Her maiden name
was Marlene Seiler. Our educational years where spent in Bozeman for me and
Glasgow for my wife.
Year 1948 became a memorable one for it became more or
less an awakening to the real world with entry into the United States Navy in
an attempt at a career. Year 1952 ended that thought. One major benefit was the
electronic schools provided by the service which later helped attaining a job
with Mountain States Telephone and Telegraph Company. The year - 1953 - when
the work load lessened in Butte, a transfer was initiated to the hi-line for
the summer of 1954. As you can see, that turned out to be a long one. I was
here in Glasgow that I met my future wife, Marlene. We were married during the
month of September in 1955.
The telephone company's job of central office instillation
equipment required many ins and outs of Glasgow to various locations. In year 1959
we purchased a home in Glasgow so our expanding family would have the opportunity
of receiving an education in one place. Total number of years for the children in
Glasgow's school system - 144 years plus an additional 12 for my wife! A quick math
solution provides the number of children in this family, namely 12. Yes we have
6 boys and 6 girls:
| Gregory | Construction Supervisor | Denver, CO area |
| Karl | Fire Protection Analist | Sussex, WY |
| Danita | Grandmother | Gillette, WY |
| Robert | Florida Pipe Line | Tallahassee, FL |
| Paul | Construction | Denver, CO area |
| Teresa | Housekeeping Supervisor | Glasgow, MT |
| Julie | Housewife | Havre, MT |
| Steven | Postal Worker | Denver, CO area |
| Jeanine | Teacher | Denver, CO area |
| Josephine | Mother | Mesa, AZ |
| Kathleen | Pharmacist | Wasilla, AK |
| Richard | Interior Decorator | Charleston, WV |
Needless to say this old house has undergone several
transformations in order to keep up with the increase in family additions. As an
after thought it is once again in the process of yet another, and hopefully the final
one.
After thirty three years and eleven months of service to
the company, retirement became an option and was taken in 1987.
Retirees understand what happens after accepting such an offer
and those approaching retirement will have the opportunity to learn - a whole new life
opens up.
My heartfelt thanks to Hearing Aid Institute for correcting
a problem I was willing to
cont. page 3
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ignore.
Sincerely & Respectfully,
Charles Zinner.
P.S. Your product is great and so is your service representative.
When your hearing aids are in need of adjustments one person immediately
comes to mind. He is accomodating, conscientious, and reliable. Another fact is he will go that
extra mile. For those reasons he became a personal friend. He has taken the time to ensure the
welfare of my wife or myself if it was impossible to visit him at the appointed meeting place. He
once made certain I got to the hospital's emergency room by means of his personal car since my
wife is unable to drive due to low-impaired vision.
Terry took it upon himself to increase his knowledge of his testing
equipment as well as courses pertaining to the working of the human ear. That, to me, shows a
quality known as determination. In fact he corrected a problem that wasn't included in the
original adjustment. Tinnitus requires special testing and his determination and patience helped
to solve the problem.
Anybody receiving his services will be satisfied. Rest assured he will
not stop trying until he has answers for you.
Thank you Terry,
Respectfully,
"Chuck"
As I said, Chuck has a great story and a great way of telling it. Thanks
so much for taking the time to share your story with us and writing it so wonderfully. We welcome
you to Hearing Aid Institute and the opportunity to "Hear the Beauty of Life!"
SENIOR DRIVING
As a senior citizen was driving down the freeway, his car
phone rang. Answering, he heard his wife's voice urgently warning him. "Herman, I just heard on
the news that there's a car going the wrong way on Interstate 77. Please be careful!"
"Heck," said Herman, "It's not just one car. It's
Hundreds of them!"
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NOTE FROM MR. MIKE
EARLY DETECTION
We are constantly being advised to check for breast cancer, colon
cancer, prostate cancer, diabetes, vision problems and on and on. Why is it so important to
check early for these things? If you have noticed, the average life span for both men and
women has lengthened by quite a few years. There are many things that have contributed to
that figure, such as better diet, more exercise and the medications to combat many of the
normal ailments that have plagued us for years. These medications are working wonders to
control what would have had serious results if we didn't have them, and early detection.
SO, WHAT DOES THAT HAVE TO DO WITH HEARING?
The early detection of hearing loss can help ward off serious
problems later in life if not corrected. You are familiar with the expression "If you don't
use it, you lose it." Well, that also holds true with hearing. When you have hearing loss
for a long period of time, the brain begins to lose the understanding of speech. Just as a
muscle will atrophy over time when in a cast, our auditory senses lose understanding of the
English language. If you took a foreign language in school and did not use it regularly, you
would find it difficult to understand when you did hear it.
So how is early detection of hearing loss going to help? With
hearing loss, not all of the sounds are being sent to the hearing portion of the brain. Hearing
aids can help by amplifying those sounds so the brain does receive them. This helps retain the
ability to understand the sounds around you, including that all important speech. Not understanding
children, women and the TV can be avoided with proper amplification when applied early. It is
important to have regular hearing check-ups and have them before the hearing is
noticeably bad. If you know someone who is starting to show signs of hearing loss, bring them
in for a hearing evaluation. They will thank you for your concern.
Your funny for the day...
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We all get heavier as we get older because there's a lot more information in
our heads. So I'm not fat, I'm just really intelligent and my head couldn't hold any more so it
started filling up the rest of me!
That's my story and I'm sticking to it!
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